Privacy Policy
Overview
AstraAlgo (“AstraAlgo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting information that identifies you or can reasonably be linked to you (“Personal Information”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your Personal Information, as well as the rights you may have under applicable privacy and data protection laws in Singapore, the United States, Canada, the European Union, and other jurisdictions (“Data Privacy Laws”).
Our processing of Personal Information is governed both by applicable law and by this Policy.
Children
AstraAlgo does not knowingly collect or process Personal Information from minors in jurisdictions where they do not meet the legal age of majority. If you are under the applicable age threshold, you must not provide us with Personal Information. If we discover we have collected Personal Information from a minor, we will delete it.
Personal Information We Collect
In the course of providing our services, indicators, and related tools (“Products”), AstraAlgo may collect and process the following categories of Personal Information from clients and site visitors:
- Identifiers such as your name, email address, billing address, and phone number.
Payment Information such as credit or debit card details, which are processed exclusively by our third-party payment provider. AstraAlgo does not store or have direct access to your full payment details.
We collect Personal Information when you:
- Visit our website.
- Create an account or subscribe to our Products.
- Communicate with us via Telegram
- Interact with our tools or services.
Sensitive Information
AstraAlgo does not intentionally collect or process sensitive categories of Personal Information (such as medical, biometric, or political data). If we discover that such information has been provided, we may delete it.
Legal Bases for Processing
We process Personal Information on the following legal bases:
- To fulfill contractual obligations and provide our Products.
- To comply with applicable laws and regulations.
- Based on your consent, when required by law.
- To pursue our legitimate business interests, such as improving Products, ensuring security, and communicating with clients.
How We Use Personal Information
We may use your Personal Information to:
- Provide, develop, and improve our Products.
- Process transactions and send billing confirmations.
- Respond to inquiries and provide support.
- Communicate updates, marketing, and promotional material (where permitted by law).
- Ensure the safety and security of our website and services.
- Comply with legal obligations.
- Defend against claims or enforce our rights.
Disclosure of Personal Information
We may share Personal Information only in the following limited circumstances:
- With your consent or at your direction.
- As required by law or to comply with valid legal processes.
- With service providers necessary to operate our business (e.g., payment processors, hosting providers, IT and security vendors).
- With professional advisers (such as legal or accounting services).
- In connection with a business transfer, merger, acquisition, or sale of assets.
- With marketing or analytics partners, where permitted by law.
We do not sell or broker Personal Information.
Privacy Rights
Depending on your jurisdiction, you may have rights including:
- The right to know how your Personal Information is used.
- The right to access, update, or correct your information.
- The right to request deletion of certain data.
- The right to opt-out of processing for marketing or profiling.
- The right to data portability.
- The right to withdraw consent, where consent is the legal basis for processing.
- Requests to exercise these rights can be submitted by contacting us on Telegram @AstraAlgo. We may require verification of your identity before fulfilling a request.
Non-Discrimination
AstraAlgo will not deny services, charge different prices, or provide a different level of quality to individuals who exercise their privacy rights.
Retention of Data
We retain Personal Information only for as long as necessary to provide our Products, comply with legal obligations, resolve disputes, or enforce agreements. Retention periods vary depending on the nature of the data and our relationship with the client.
Cookies & Tracking
We use cookies and similar technologies to improve user experience, analyze site performance, and support marketing efforts. You may disable cookies through your browser settings, though this may affect site functionality.
Changes to This Policy
We may update this Privacy Policy from time to time to remain compliant with laws or to reflect changes in our practices. Updates will be posted on this page with a revised “Last Updated” date.
Questions or Concerns
If you have any questions about this Policy or how we process your Personal Information, please contact us here.
Last Updated: 8th September 2025